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VPI Pet Insurance Complaint - Pet Insurance Scam - Pet Insurance
VPI Pet Insurance Complaint

VPI Pet Insurance Complaint


Pet Insurance Scam - Pet Insurance

I enrolled my 3 cats in VPI Pet Insurance and, after confirming their health history, was advised that I would be billed for 2 months per pet in advance. If I had a claim, all I would need to do would be to fax the claim form along with the vet's bill to VPI. Simple and easy. However, when I submitted my first claim for a paltry $67, their response took almost a month and then I was advised that the claim was denied and "under review." They requested that I send all medical records/charts, etc., etc. related to the cat for which I submitted the claim for the past year. I was amazed and insulted as I felt as though they were questioning the validity of the claim. I also found it interesting that they had no problem charging my credit card for the 2 months per cat downpayment plus monthly installments but, when I submitted a small claim, I was expected to provide a full accounting of this history of my cat's health. Again, this was only for a $67 claim! Total and complete rip off and misrepresentation of their services. I have since cancelled the insurance and am requesting a full refund which will probably be another battle. Instead, I will take the monthly premiums that I would have provided them and put it in the bank for any trips to the vet!

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colburt says: (8 years ago)
Pet (Scam) Insurance for You http://t.co/Ao0FKsJ
VPI PET insurance,( BEWARE) of VPI PET insurance, its a BIG SCAM, they steal your money. After paying $30 a month for 14 months total $420, I took my dog to the vet for the very first time for his check-up using this insurance,my dog's vet's bill was $50,VPI PET INSURANCE refused to pay the bill and stated this expense was denied because the medical service was not covered by the policy, if a check- up is not covered for $50 after paying $420. over 14 month period for this insurance then what is? after I called to have this insurance cancled Iwas told to put it in writting if not theyu will continue to take the money out of my account its nothing but a big scam,. BEWARE.

macy0518 says: (9 years ago)
I am having the same problem with VPI. I had my dog insured with them for 13 years until her death and had no problems with them. I insured my new puppy with them recently and had the same problem with denial of claim, first because the doctor did not put a diagnosis on the claim form.
After she rewrote the claim form with the diagnosis and I submitted it I received a letter from them asking for all of her health records although all of her health records including her shots were already submitted to them. I suspect that VPI is either under new management or their personnel are simply incompetent and do not read the claim forms but rather deny them for reasons known only to themselves.

jezka62 says: (10 years ago)
I had a very similar experience. I was insuring both of my dogs under their "superior" plan, costing me well over $500/yr. Over the Christmas holiday my puppy had an averse reaction to being spayed and experienced internal bleeding and diarrhea. I submitted a claim for $1,157 and after 2 months and 1 denial I was offered a measly $340. VPI a complete waste of money and a class action lawsuit should be filed against them. They are taking advantage of people who are just trying to look out for the well being of their beloved pets. Please stay away from this company. If you want pet insurance I've had great success with PetPlan. They're great and they have no fee schedule!

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