VPI Pet Insurance Reviews and Complaints

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VPI Pet Insurance Reviews

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  • Terrible



    Don't waste your money. I had this insurance co. for 7 years with the hopes that the reimbursements would get better. For example, my dog had a Lumpectomy that cost $1,000.00 and VPI reimbursed $120.00. I complained and they said the reimbusements are based on the vet economy rates for the area. Who are they kidding. Save your $400.00 a year for the lowest policy and put it in the bank for when a vet bill happens. 7 yrs X $400.00 = $2,800.00. Stupid me..... More...
    (Pets)
    Chucki1961's Picture   Chucki1961    0 Comments   Comments
  • save your money



    My 5 yr old golden retriever had a policy with VPI pet insurance since he was 8 weeks old. the rate keeps going up each year...their web site brags about their high payouts..however in May "Rudy" almost died from a necrotizing pneumonia that required a lung resection to save him...out of the $8500 we paid out of pocket VPI paid us $1700 back.. More...
    (Pets)
    rudolph2004's Picture   rudolph2004    2 Comments   Comments
  • reinstate



    my dog was insured for 7 years with VPI. I moved and lost my credit card.. slipped my mind and come to find out after 7 years that they won't reinstate my dog now that shes old..they never called me.. I did mess up but i definitely didnt expect them to refuse to reinstate my dog.. I greatly discourage someone to go with VPI. More...
    (Pets)
    sandrinefnyc's Picture   sandrinefnyc    0 Comments   Comments
  • Pet



    Requested insurance. Arranged payment following discussion of appropriate policy. One month later, agent had not completed agreement. Four and a half hours spent on phone untangling mess agent initiated due to his failure to complete agreed job. My vet of several years, fully trusted, recommended this company, but at this time, I am seriously doubting the competence of the company - if the initial policy set up cannot be done without hours of phone calls to put right their incompetence, can I rely on their future service and reliability? More...
    (Pets)
    Ad1rondack's Picture   Ad1rondack    0 Comments   Comments
  • Pet Insurance Scam



    I enrolled my 3 cats in VPI Pet Insurance and, after confirming their health history, was advised that I would be billed for 2 months per pet in advance. If I had a claim, all I would need to do would be to fax the claim form along with the vet's bill to VPI. Simple and easy. However, when I submitted my first claim for a paltry $67, their response took almost a month and then I was advised that the claim was denied and "under review." They requested that I send all medical records/charts, etc., etc. related to the cat for which I submitted the claim for the past year. I... More...
    (Pets)
    cmoskot's Picture   cmoskot    3 Comments   Comments

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